Last Updated: JUNE 2026
Welcome to Ol'Humane. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. Account Terms
To access certain features of our website, you may be required to create an account.
By creating an account, you agree that:
- The information you provide is accurate and current.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You must be at least 18 years of age or have the consent of a parent or legal guardian.
We reserve the right to suspend or terminate accounts that violate these Terms.
2. Pricing and Payment
All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.
By placing an order, you agree that:
- You are authorized to use the selected payment method.
- Payment must be received before an order is processed.
- Taxes, shipping fees, and other applicable charges may be added during checkout.
We reserve the right to correct pricing errors and cancel orders affected by such errors.
3. Product Descriptions
We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.
However, we do not guarantee that:
- Product descriptions are completely error-free.
- Product images perfectly represent actual product colors or appearance.
- Information on the website is always current or complete.
We reserve the right to update product information at any time without notice.
4. Order Acceptance
Your order constitutes an offer to purchase products from Ol'Humane.
We reserve the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or unauthorized activity.
- Cancel orders due to product unavailability, pricing errors, or other operational issues.
If your order is cancelled after payment has been received, a refund will be issued using the original payment method.
5. Shipping and Delivery
We aim to process and ship orders promptly.
Estimated delivery times are provided for convenience only and are not guaranteed.
Customers acknowledge that:
- Shipping times may vary due to carrier delays or circumstances beyond our control.
- Incorrect shipping information may result in delays or failed deliveries.
- Risk of loss passes to the customer once the order is handed over to the shipping carrier, where permitted by law.
Orders are generally processed within 2-5 business days unless otherwise stated.
6. Returns and Refunds
Customer satisfaction is important to us.
Returns and refunds are subject to our Return Policy.
Generally:
- Return requests must be submitted within 15 days of delivery.
- Returned products must be unused, unopened, and in their original condition unless otherwise required by law.
- Refunds are issued after inspection and approval of returned products.
- Shipping fees may be non-refundable unless the return is due to our error.
Please contact support@olhumane.com for assistance with returns or refund requests.
7. Prohibited Uses
You agree not to use the website:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To transmit malicious code, viruses, or harmful software.
- To interfere with website security or functionality.
- To collect personal information of other users without authorization.
- To engage in fraudulent, deceptive, or abusive conduct.
- To infringe upon intellectual property rights.
Violation of these provisions may result in termination of access to our services.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product designs
- Text
- Images
- Graphics
- Videos
- Website design
is owned by or licensed to Ol'Humane and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Ol'Humane, its owners, employees, affiliates, and partners shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Loss of data
arising from the use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.
10. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis.
We make no guarantees regarding:
- Continuous website availability
- Error-free operation
- Uninterrupted service
- Suitability of products for specific purposes
To the fullest extent permitted by law, all implied warranties are disclaimed.
11. Indemnification
You agree to indemnify and hold harmless Ol'Humane, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, and expenses arising from:
- Your violation of these Terms
- Your misuse of the website
- Your violation of any law or third-party rights
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the website, or any transaction with Ol'Humane shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
13. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Your continued use of the website following any changes constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms of Service, please contact:
Ol'Humane
Email: support@olhumane.com
Business Address: Delhi, INDIA
Website: www.olhumane.com
We will make reasonable efforts to respond to inquiries in a timely manner.
